Data Analyst

WeSupport, Inc.; Makati; On-site; PHP 600,000 - 820,000; Full time

Job summary

WeSupport, Inc. is seeking a seasoned QA/Testing professional to lead test scenario development, coordinate UAT cycles, and drive data reconciliation in a core system migration for a financial services environment.

You will translate business requirements into traceable test cases, manage defects, and ensure thorough testing documentation and status reporting to stakeholders.

Qualifications

• Bachelor's degree in a related field such as Computer Science/IT, Mathematics/Statistics, Business/Admin, Commerce, Economics, Finance or Accounting.
• Minimum 3 years in software testing/QA, business analysis, or data reconciliation, preferably in banking/payments/financial services.
• Experience designing/executing structured test cases including positive/negative/boundary/regression testing.
• Proficient in SQL for data queries across source/target systems.
• Strong analytical ability to interpret data, identify root causes, and distinguish defects from business-rule differences.
• Excellent MS Excel skills for reconciliation, variance analysis, and test reporting.
• Familiarity with test management and project-tracking tools like Jira, TestRail, Azure DevOps.
• Meticulous in capturing evidence and communicating defects clearly to tech teams and vendors.
• Previous involvement in core system migrations, card management, or payment scheme migrations preferred.

Responsibilities

• Translate business requirements into traceable test scenarios and test cases covering positive, negative, boundary, and data-flow conditions.
• Coordinate and execute UAT cycles, prepare environments/data, guide testers, and capture results with evidence.
• Support parallel-run reconciliation between legacy/target platforms and investigate variances to root cause.
• Log, classify, and track defects from UAT through closure, maintaining defect registers and analyses.
• Maintain the requirements traceability matrix linking requirements to acceptance criteria, tests, execution results, and sign-offs.
• Test interfaces between the new card management system and related systems (Lending Origination, Collections, Fraud Monitoring, Cloud Data Platform).
• Prepare and present UAT status reports with progress, pass/fail rates, open defects, and risks.
• Maintain complete testing documents including plans, scripts, logs, evidence, reconciliation results, and sign-offs.
• Act as liaison between business testers, IT teams, and vendor resources during testing.

Skills

Test scenario development

UAT coordination

Data reconciliation

Requirements traceability

Stellar communication

Education

Bachelor's degree in Computer Science/IT or related field

Tools

Jira

TestRail

Azure DevOps

Job description

About the role

This role involves leading test scenario and test case development, UAT coordination and execution, data reconciliation, defect management, requirements traceability, interface testing, and stakeholder coordination for a core system migration in a financial services environment. You will translate business requirements into traceable test cases, coordinate UAT cycles, support parallel-run reconciliation, manage defects through closure, maintain requirements traceability, validate system interfaces, and prepare comprehensive testing documentation and status reports.

Qualifications

• Bachelor's degree in Computer Science/IT, Mathematics/Statistics, Business Administration/Management, Commerce, Economics, Finance, Accounting, or related disciplines.
• Minimum of 3 years in software testing, quality assurance, business analysis, or data reconciliation, preferably within banking, payments, or financial services.
• Demonstrated experience designing and executing structured test cases, with a working understanding of positive, negative, boundary, and regression testing approaches.
• Skilled in SQL, with the ability to query and reconcile data independently across source and target systems.
• Strong analytical skills with a proven ability to interpret complex data, isolate the root cause of a variance, and distinguish a system defect from a difference in business rule interpretation.
• Excellent working knowledge of MS Excel for reconciliation, variance analysis, and test reporting, including lookup and pivot functions on large datasets.
• Proficient in test management and project tracking tools such as Jira, TestRail, Azure DevOps, or equivalent.
• Exceptional attention to detail, with the discipline to capture test evidence completely and consistently under schedule pressure.
• Excellent communicator, able to guide non-technical business testers through execution and to articulate defects clearly to technical teams and to the vendor.
• Prior involvement in a core system migration, card management system implementation, or payment scheme migration is strongly preferred.

Key responsibilities

• Translate approved business requirements into atomic, traceable test scenarios and test cases covering positive, negative, boundary and data-flow conditions, with particular attention to boundary conditions on derived fields such as days past due, delinquency bucket, account status and end net receivables.
• Coordinate and execute UAT cycles, prepare test environments and test data, schedule and facililiate testing sessions, guide business testers through execution, and capture results with supporting evidence.
• Support parallel-run reconciliation between legacy and target platforms, comparing report outputs measure by measure across consecutive monthly cycles and investigating variances to root cause.
• Log, classify, and track defects raised during UAT through to closure, assigning severity and business impact, maintaining the defect register, and preparing defect ageing and severity analyses.
• Maintain the requirements traceability matrix linking each business requirement to its acceptance criteria, test scenarios, test cases, execution results, and sign-off evidence.
• Support testing of interfaces between the new card management system and the Loan Origination System, Collections system, Fraud Monitoring system, and Cloud Data Platform.
• Prepare and present UAT status reports covering execution progress, pass and fail rates, open defects by severity, and outstanding risks to sign-off.
• Maintain complete and current testing documentation including test plans, test scripts, execution logs, evidence files, reconciliation results, and sign-off records.
• Act as a coordination point between business testers, internal IT teams, and the vendor's implementation and testing resources during test execution.