CX & QA Leader: Elevate Client Experience

AFNI PHILIPPINES, INC.

Philippines

On-site

PHP 400,000 - 800,000

Full time

14 days+

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Job summary

AFNI PHILIPPINES, INC. is seeking a CX Manager to lead cross‑functional quality assurance and client experience initiatives related to an innovative program designed to assist clients facing transportation challenges.

The role emphasizes building an environment that delivers exceptional service and reliable interactions. As a U.S.-based company expanding in the Philippines, AFNI collaborates with teams to drive customer satisfaction across touchpoints, improve processes, and ensure program

Job description

AFNI PHILIPPINES, INC. is seeking a CX Manager to lead cross‑functional quality assurance and client experience initiatives related to an innovative program designed to assist clients facing transportation challenges.

The role emphasizes building an environment that delivers exceptional service and reliable interactions. As a U.S.-based company expanding in the Philippines, AFNI collaborates with teams to drive customer satisfaction across touchpoints, improve processes, and ensure program

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