CX Advisor: Create Exceptional Customer Journeys

Concentrix; Cagayan Valley; Sur place; PHP 223 200 - 334 800; Plein temps

Avantages offerts par ce poste

Paid training

Free P2P bus rides in Mega Manila

Education Assistance Program

Exclusive discounts from partner establishments

Mental Wellness Programs

HMO and life insurance

Résumé du poste

A leading global provider of customer experience solutions seeks a Customer Experience (CX) Advisor in Cagayan Valley, Philippines. This role requires excellent communication, customer service, and problem-solving skills, with responsibilities including addressing customer needs and providing exceptional service. Join a diverse and supportive team offering numerous benefits and growth opportunities.

Qualifications

• At least six months of background in the Customer Experience (CX) industry.
• Ability to work on shifting schedules.

Responsabilités

• Address clients' needs and concerns promptly and professionally.
• Deliver high-quality service and exceed customer expectations.

Connaissances

Good English communication skills

Customer service skills

Problem-solving skills

Multitasking skills

Computer skills

Formation

College graduate

Description du poste

A leading global provider of customer experience solutions seeks a Customer Experience (CX) Advisor in Cagayan Valley, Philippines. This role requires excellent communication, customer service, and problem-solving skills, with responsibilities including addressing customer needs and providing exceptional service. Join a diverse and supportive team offering numerous benefits and growth opportunities.