CX Advisor: Create Exceptional Customer Journeys

Concentrix; Cagayan Valley; On-site; PHP 223,200 - 334,800; Full time

Benefits offered by this job

Paid training

Free P2P bus rides in Mega Manila

Education Assistance Program

Exclusive discounts from partner establishments

Mental Wellness Programs

HMO and life insurance

Job summary

A leading global provider of customer experience solutions seeks a Customer Experience (CX) Advisor in Cagayan Valley, Philippines. This role requires excellent communication, customer service, and problem-solving skills, with responsibilities including addressing customer needs and providing exceptional service. Join a diverse and supportive team offering numerous benefits and growth opportunities.

Qualifications

• At least six months of background in the Customer Experience (CX) industry.
• Ability to work on shifting schedules.

Responsibilities

• Address clients' needs and concerns promptly and professionally.
• Deliver high-quality service and exceed customer expectations.

Skills

Good English communication skills

Customer service skills

Problem-solving skills

Multitasking skills

Computer skills

Education

College graduate

Job description

A leading global provider of customer experience solutions seeks a Customer Experience (CX) Advisor in Cagayan Valley, Philippines. This role requires excellent communication, customer service, and problem-solving skills, with responsibilities including addressing customer needs and providing exceptional service. Join a diverse and supportive team offering numerous benefits and growth opportunities.