Customer Experience Advisor: Impactful CX & Growth

Concentrix; Laguna; On-site; PHP 1,767,825 - 2,357,100; Full time

Benefits offered by this job

Paid training

Free P2P bus rides in Mega Manila

Education Assistance Program

Exclusive discounts from partner establishments

Mental Wellness Programs

HMO

Life insurance

Job summary

A leading customer experience solutions provider in Laguna is seeking a Customer Experience Advisor to ensure clients' customers receive exceptional service. The ideal candidate will exhibit excellent communication, problem-solving, and multitasking skills. Join a team that values diversity and offers a rewarding career path with various benefits including paid training, education assistance, and wellness programs.

Qualifications

• Must have good English communication skills.
• Excellent customer service, problem-solving, and multitasking skills are required.
• Must possess superb computer skills.

Responsibilities

• Address client needs and concerns promptly and professionally.
• Ensure clients' customers receive exceptional experiences.
• Deliver high-quality service and exceed expectations.

Skills

English communication skills

Customer service skills

Problem-solving skills

Multitasking skills

Computer skills

Education

College graduate

Job description

A leading customer experience solutions provider in Laguna is seeking a Customer Experience Advisor to ensure clients' customers receive exceptional service. The ideal candidate will exhibit excellent communication, problem-solving, and multitasking skills. Join a team that values diversity and offers a rewarding career path with various benefits including paid training, education assistance, and wellness programs.