Customer Support Specialist & Troubleshooter

Synlink Recruitment Outsourcing Co. Inc.; Pasig; On-site; PHP 167,400 - 279,000; Full time

Benefits offered by this job

Incentives

HMO

Job summary

Synlink Recruitment Outsourcing Co. Inc. in Pasig is seeking a Call Center Representative for on-site, full-time work to deliver friendly customer service and resolve inquiries about products, orders, and payments.

The ideal candidate is a strong communicator, a patient problem-solver, and a dependable team player. No experience required; High School diploma accepted. Location: Rockwell Business Center, Pasig, Philippines.

Qualifications

• High school diploma required; no prior experience required.
• On-site full-time role based in Rockwell Business Center, Pasig.
• Customer-focused with good communication and problem-solving skills.

Responsibilities

• Respond to customer inquiries and provide information about products, services, orders, and payments.
• Troubleshoot issues and resolve customer concerns with empathy.
• Escalate complex issues to the appropriate supervisor or department.
• Maintain accurate records of customer interactions in the database.

Education

High School

Job description

Synlink Recruitment Outsourcing Co. Inc. in Pasig is seeking a Call Center Representative for on-site, full-time work to deliver friendly customer service and resolve inquiries about products, orders, and payments.

The ideal candidate is a strong communicator, a patient problem-solver, and a dependable team player. No experience required; High School diploma accepted. Location: Rockwell Business Center, Pasig, Philippines.