Customer Support Specialist

Synlink Recruitment Outsourcing Co. Inc.; Pasay; On-site; PHP 167,400 - 212,040; Full time

Job summary

Synlink Recruitment Outsourcing Co. Inc. is hiring for an on-site role in Pasay, Philippines.

No experience required; high/senior high school graduates are welcome. The position is full-time and involves handling customer inquiries, troubleshooting, and data entry in our system. Responsibilities include answering calls, addressing customer concerns, recording details, and routing complex issues to the right department.

Qualifications

• No experience required; open to beginners.
• High/ Senior High School graduate acceptable.
• Full-time on-site position in Pasay, Philippines.

Responsibilities

• Answer incoming calls and assist customers with inquiries, account updates, or product troubleshooting.
• Listen to customer concerns, identify root causes, and provide solutions.
• Document all interactions accurately in the computer system.
• Route complex issues to the appropriate department or supervisor when needed.

Skills

Communication skills

Customer service

Problem solving

Education

High School Diploma

Tools

CRM software

Job description

Synlink Recruitment Outsourcing Co. Inc. is hiring for an on-site role in Pasay, Philippines.

No experience required; high/senior high school graduates are welcome. The position is full-time and involves handling customer inquiries, troubleshooting, and data entry in our system. Responsibilities include answering calls, addressing customer concerns, recording details, and routing complex issues to the right department.