Customer Support Specialist - Flexible Hours & Impact

Big3 AR-Van's Garments Manufacturing Company; Pampanga; On-site; PHP 223,200 - 290,160; Full time

Benefits offered by this job

Employee Recognition Program

Job Training

Parking Space

Job summary

Big3 AR-Van's Garments Manufacturing Company is seeking a Customer Service Representative to handle customer inquiries and provide timely solutions. The role requires maintaining accurate records and collaborating with team members to enhance service quality.

Ideal candidates will possess excellent communication skills and a customer-focused mindset, with the ability to manage multiple inquiries and work flexible hours, including evenings and weekends.

Qualifications

• Responsibilities and duties include handling multiple customer inquiries, providing timely solutions, and maintaining accurate records.
• Excellent communication and interpersonal skills are required.
• Strong problem-solving abilities with a customer-focused mindset.

Responsibilities

• Assist customers with inquiries and provide timely solutions to their issues.
• Handle customer complaints and elevate issues when necessary to ensure satisfaction.
• Maintain accurate records of customer interactions and transactions.
• Collaborate with team members to enhance overall service quality.
• Stay updated on product knowledge to effectively address customer queries.

Job description

Big3 AR-Van's Garments Manufacturing Company is seeking a Customer Service Representative to handle customer inquiries and provide timely solutions. The role requires maintaining accurate records and collaborating with team members to enhance service quality.

Ideal candidates will possess excellent communication skills and a customer-focused mindset, with the ability to manage multiple inquiries and work flexible hours, including evenings and weekends.