Customer Support Specialist

Billo; Manila; On-site; PHP 335,000 - 469,000; Full time

Job summary

Billo is seeking a Customer Support Specialist for the night shift (10 PM - 7 AM GMT+8) in Manila. You will engage with customers, troubleshoot issues, and ensure high-quality support while collaborating with a friendly team.

You should be fluent in English, take ownership of your work, provide excellent service, stay organized, and apply analytical thinking to solve problems. If you love chatting with customers and delivering reliable help, apply now.

Qualifications

• Fluent in English (C1) and able to communicate clearly.
• Proactive attitude with strong ownership of your work.
• Excellent customer service skills and dedication to resolving issues.
• Organized with a performance-oriented mindset.
• Enjoy chatting with customers and focus on quality.

Skills

Fluent English

Proactive attitude

Customer service

Organizational skills

Analytical thinking

Ownership of work

Job description

Customer Support Specialist, Night Shift 10 PM - 7 AM (GMT+8)

Billo is sure that excellent service is the new cool: be part of our team and show it to the world!

You’re striving for success, are good at solving problems, love to communicate with others, have analytical thinking and great organizational skills? YES, PLEASE - WE WANT YOU!

• Have a proactive attitude and strong ownership of your work
• Have outstanding customer service skills and dedication to providing exceptional customer support as well as experience to prove it!
• Be organized and have a performance-oriented mindset
• Have strong attention to details
• Enjoy chatting with the customers
• Focus on quality
• Have analytical skills to solve problems
• Be hungry to learn

We expect you to:

• Be fluent in English (C1)
• Have a proactive attitude and strong ownership of your work
• Have outstanding customer service skills and dedication to providing exceptional customer support as well as experience to prove it!
• Be organized and have a performance-oriented mindset