Customer Support Pro — Fast-Paced + Bonus & Health Perks

Recruitify_HR; Pasay; On-site; PHP 279,000 - 390,600; Full time

Benefits offered by this job

Equity Incentive Plan

Performance Bonus

Health Maintenance Organization (HMO)

Annual Company Trip

Free Meals

Sleeping Quarters

Job summary

A leading recruitment firm is seeking a Customer Service Associate to provide exceptional support via phone, email, and chat. This role requires a Bachelor's degree and 1-3 years of customer service experience. The ideal candidate will possess excellent communication skills and strong problem-solving abilities, thriving in a fast-paced environment. Perks include performance bonuses and health insurance. Join our team in Pasay to make a positive impact on customer satisfaction.

Qualifications

• 1–3 years of experience in customer service.
• Must be able to work in a fast-paced environment.

Responsibilities

• Provide exceptional customer support via phone, email, and chat.
• Resolve customer inquiries and issues in a timely and efficient manner.
• Maintain accurate records of customer interactions and service requests.
• Collaborate with team members to improve overall customer satisfaction.
• Identify and escalate complex issues to the appropriate department for resolution.

Skills

Excellent communication skills

Interpersonal skills

Proficient in customer service software

Strong problem-solving abilities

Customer-centric attitude

Education

Bachelor’s degree in a relevant field

Job description

A leading recruitment firm is seeking a Customer Service Associate to provide exceptional support via phone, email, and chat. This role requires a Bachelor's degree and 1-3 years of customer service experience. The ideal candidate will possess excellent communication skills and strong problem-solving abilities, thriving in a fast-paced environment. Perks include performance bonuses and health insurance. Join our team in Pasay to make a positive impact on customer satisfaction.