Customer Support Agent - Call Center (Evenings/Weekends)

Internationalseo; Quezon; On-site; PHP 200,880 - 279,000; Full time

Job summary

A leading customer service firm in the Philippines is seeking candidates for a role involving the management of customer inquiries and support. Responsibilities include providing accurate assistance and documentation for improvement. Ideal candidates should possess a diploma and excellent communication skills, with 0-1 year of experience in customer service. Willingness to work shifts is required. This position offers an opportunity to contribute to a professional team environment.

Qualifications

• 0-1 year of experience in a call center or customer service role.
• Ability to handle challenging customer interactions professionally.
• Willingness to work in shifts, including evenings and weekends.

Responsibilities

• Manage incoming calls and customer inquiries efficiently.
• Provide accurate information and assistance regarding products and services.
• Document and report issues and customer feedback.

Skills

Excellent communication skills

Interpersonal skills

Customer-oriented mindset

Problem-solving skills

Education

Diploma or equivalent qualification

Job description

A leading customer service firm in the Philippines is seeking candidates for a role involving the management of customer inquiries and support. Responsibilities include providing accurate assistance and documentation for improvement. Ideal candidates should possess a diploma and excellent communication skills, with 0-1 year of experience in customer service. Willingness to work shifts is required. This position offers an opportunity to contribute to a professional team environment.