Entry-Level Customer Care Specialist (Evenings/Weekends)

Centris Chat Support BPO; Quezon City; On-site; PHP 223,200 - 279,000; Full time

Job summary

A customer service outsourcing company in Quezon City is looking for individuals to assist customers with inquiries and resolve issues. Ideal candidates should have a High/Senior High School diploma and possess strong communication and customer service skills. No prior experience is necessary as training will be provided. This role operates in a fast-paced environment and involves working shifts, including evenings and weekends.

Qualifications

• No prior experience necessary; training will be provided.
• Ability to adapt to a fast-paced environment and work shifts.

Responsibilities

• Assist customers with inquiries and resolve issues promptly.
• Maintain a positive and professional attitude toward customers.
• Process orders, forms, applications, and requests accurately.
• Gather feedback to improve service and customer satisfaction.

Skills

Proficiency in English

Strong customer service skills

Team player mentality

Account management

Technical abilities

Excellent people skills

Education

High/Senior High School diploma

Job description

A customer service outsourcing company in Quezon City is looking for individuals to assist customers with inquiries and resolve issues. Ideal candidates should have a High/Senior High School diploma and possess strong communication and customer service skills. No prior experience is necessary as training will be provided. This role operates in a fast-paced environment and involves working shifts, including evenings and weekends.