Customer Support & Administrative Assistant

Sagan Recruitment; Philippines; Remote; PHP 499,000 - 606,000; Full time

Benefits offered by this job

Remote work

Job summary

Sagan Recruitment is seeking an early-career Customer Support & Administrative Assistant for a remote role available to candidates in the Philippines or South Africa. The position is independent contractor, with hours aligning to US Central or Pacific time.

You will handle phone-based support, manage schedules, trackers and basic invoices, post job advertisements, and run scripted phone screens. Strong spoken English and comfort with long phone days are essential.

Qualifications

• 1 to 3 years of total work experience on the resume, with at least some of it in a BPO, call center or customer service role.
• Clear spoken English and comfort spending a full workday on phone calls.

Responsibilities

• Handle phone-based customer support and keep routine administration organized.
• Handle customer calls and follow scripts and checklists.
• Maintain schedules, trackers and basic invoices.
• Post job advertisements and carry out scripted phone screens.

Job description

Job Detail

• Job ID 14007
• Salary Compensation: USD 700–850 per month

Job Title: Customer Support & Administrative Assistant
Location: Remote — Philippines or South Africa
Compensation: USD 700–850 per month
Schedule: Monday–Friday, 8 AM–5 PM US Central or Pacific time; exact shift confirmed during selection.
Independent contractor position

About Sagan

Sagan connects international professionals with remote opportunities at U.S. businesses.

About the Role

Handle phone-based customer support and keep routine administration organized. This early-career role combines calls with schedules, trackers, invoices, job advertisements and scripted phone screens.

Key Responsibilities

• Handle customer calls and follow scripts and checklists.
• Maintain schedules, trackers and basic invoices.
• Post job advertisements and carry out scripted phone screens.

Qualifications

• 1 to 3 years of total work experience on the resume, with at least some of it in a BPO, call center or customer service role.
• Clear spoken English and comfort spending a full workday on phone calls.

Additional Experience

• Resume shows phone-based support (inbound or outbound calls), not only chat or email.
• Admin work such as scheduling, trackers, records or basic invoicing
• Comfortable following scripts and checklists

Eligibility

Eligible countries: Philippines, South Africa.