Customer Success & Upsell Pro

Metacom Careers; Antipolo; Sur place; PHP 240 000 - 360 000; Plein temps

Résumé du poste

Metacom Careers in the Philippines is seeking a customer service representative to provide exceptional support via phone, email, and chat. You will assist customers with inquiries, resolve issues, and maintain precise records of interactions to ensure service quality.

Collaborate with teammates to improve efficiency, and opportunities to upsell products will contribute to revenue growth while adapting to varying call center schedules.

Responsabilités

• Provide support via phone, email, and chat to customers.
• Assist customers with inquiries and resolve issues.
• Maintain precise records of interactions to ensure service quality.
• Collaborate with teammates to improve efficiency and coverage.
• Opportunities to upsell products contributing to revenue growth.
• Adapt to varying call center schedules.

Description du poste

Metacom Careers in the Philippines is seeking a customer service representative to provide exceptional support via phone, email, and chat. You will assist customers with inquiries, resolve issues, and maintain precise records of interactions to ensure service quality.

Collaborate with teammates to improve efficiency, and opportunities to upsell products will contribute to revenue growth while adapting to varying call center schedules.