Customer Success Associate Content And Platform Growth

Dedale Intelligence; Cebu City; On-site; PHP 279,000 - 469,000; Full time

Benefits offered by this job

Job summary

Dedale Intelligence in Cebu City is seeking a Customer Success Associate to engage clients through the Lighthouse platform, monitor usage, and deliver personalized content recommendations.

You will coordinate with internal teams, respond to inquiries, and help improve content offerings. English communication, 3–5 years experience, and content/newsletter writing are preferred. This startup-like environment offers growth with a diverse, international team.

Qualifications

• English communication proficiency
• 3–5 years of relevant experience
• Experience writing content and newsletters preferred

Responsibilities

• Engage clients through the Lighthouse platform and monitor usage
• Deliver personalized content recommendations
• Coordinate with internal teams, address inquiries, and help improve content offerings

Job description

Job Description:

Dedale Intelligence in Cebu City seeks a Customer Success Associate to engage clients through the Lighthouse platform, monitor usage, and deliver personalized content recommendations.

You will coordinate with internal teams, address inquiries, and help improve content offerings. English communication, 3–5 years experience, and content/newsletter writing are preferred. This startup-like environment offers growth with a diverse, international team.