Customer Success Advocate — Flexible Schedule

Yards Convenience Cebu City; Cebu City; On-site; PHP 167,400 - 279,000; Full time

Job summary

A local convenience store in Cebu City is seeking a Customer Service Representative to assist customers with inquiries and complaints. The ideal candidate should possess excellent communication and problem-solving skills, have a high school diploma, and be proficient with computers. Flexibility for weekend and holiday shifts is required. This role offers an opportunity to work in a fast-paced environment with room for growth.

Qualifications

• Previous customer service experience preferred.
• Proficiency with computers and basic troubleshooting required.
• Flexibility to work weekends and holidays if necessary.

Responsibilities

• Assist customers by answering inquiries.
• Resolve complaints and provide product information.
• Maintain a customer-first attitude in all interactions.

Skills

Excellent communication skills

Problem-solving mindset

Customer-first attitude

Active listening

Ability to multitask

Education

High school diploma or equivalent

Tools

CRM software

Job description

A local convenience store in Cebu City is seeking a Customer Service Representative to assist customers with inquiries and complaints. The ideal candidate should possess excellent communication and problem-solving skills, have a high school diploma, and be proficient with computers. Flexibility for weekend and holiday shifts is required. This role offers an opportunity to work in a fast-paced environment with room for growth.