Customer Solutions Consultant, Platform, Google Cloud

Google; Manila; On-site; PHP 1,200,000 - 2,400,000; Full time

Job summary

Google Cloud is hiring a Platform Customer Engineer to partner with technical Sales teams and differentiate Google Cloud for customers in the Philippines. You will be the customer’s primary technical partner, conducting technical conversations, solving complex questions, and architecting cross-pillar cloud solutions that address business challenges.

You will drive the technical win by defining delivery and consumption plans, presenting strategic value to both technical and business leaders, and

Qualifications

• Bachelor's degree or equivalent practical experience.
• 4 years of experience with cloud native architecture in a customer-facing or support role.

Responsibilities

• Develop and own the technical account plan and strategy, participating in planning and supporting targeted sales motions.
• Combine sales, programming, and solutions architecture expertise to prove the value of Google Cloud Platform across the portfolio through complex demos, pilots and in-depth workshops.
• Architect cross-pillar solutions, drive technical wins, and define initial delivery plans for customers; continue to lead the technical engagement in the solution phase.
• Facilitate the post-sales transition by supporting pricing activities and transitioning the final delivery plan to implementation teams.
• Maintain awareness of progress against the delivery plan, providing support to cross-functional teams during ramp, delivery, migration or implementation phases.

Skills

Cloud architecture

Customer-facing

Education

Bachelor's degree

Job description

Customer Solutions Consultant, Platform, Google Cloud

If you are a foreign national finalist for a role in the Philippines and require a work permit, please be aware that Philippine labor law mandates the publication of your name and nationality in a national newspaper and the designated local government portal, as part of the immigration compliance process. This is a required step for completing your job application for this role, obtaining your work permit and employment in the country.

• Bachelor's degree or equivalent practical experience.
• 4 years of experience with cloud native architecture in a customer-facing or support role.

If you are a foreign national finalist for a role in the Philippines and require a work permit, please be aware that Philippine labor law mandates the publication of your name and nationality in a national newspaper and the designated local government portal, as part of the immigration compliance process. This is a required step for completing your job application for this role, obtaining your work permit and employment in the country.

Minimum qualifications:

• Bachelor's degree or equivalent practical experience.
• 4 years of experience with cloud native architecture in a customer-facing or support role.

Preferred qualifications:

• Experience driving the entire business cycle (e.g., defining the delivery and consumption plan and transitioning it for execution).
• Experience building long-term technical strategies to uncover new workloads with customers.
• Experience in migrating applications and services to cloud platforms
• Experience with security concepts (e.g., encryption, identity management, access control, attack vectors, and penetration testing).
• Experience selling technical solutions in one or more of the following: infrastructure modernization, application modernization, data management, data analytics, aloud AI, networking, migrations, security.

About the job

As a Platform Customer Engineer (CE), you will partner with technical Sales teams to differentiate Google Cloud to our customers. You will serve as the customer’s primary technical partner and trusted advisor, engaging in technical-led conversations to understand their business challenges. You will troubleshoot technical questions and roadblocks, engage in proofs of concepts and demos, and use your expertise to architect cross-pillar cloud solutions that solve these business challenges. You will drive the technical win and define the delivery and consumption plans. You will use your strategic acumen and presentation skills to engage with technical and business leaders, and persuasively present practical and useful solutions on Google Cloud. You will have excellent technical, communication and organizational skills.

You will focus on identifying, pursuing, and winning new business workloads and driving penetration within existing ones. You will have a breadth of technical expertise, spanning infrastructure modernization, application modernization, data analytics and more. You will blend sales expertise, market knowledge and direct technical engagement to prove the value of the Google Cloud portfolio.

Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.

Responsibilities

• Develop and own the technical account plan and strategy, participating in planning and supporting targeted sales motions.
• Combine sales, programming, and solutions architecture expertise to prove the value of Google Cloud Platform across the portfolio through complex demos, pilots and in-depth workshops.
• Architect cross-pillar solutions, drive technical wins, and define initial delivery plans for customers; continue to lead the technical engagement in the solution phase.
• Facilitate the post-sales transition by supporting pricing activities and transitioning the final delivery plan to implementation teams.
• Maintain awareness of progress against the delivery plan, providing support to cross-functional teams during ramp, delivery, migration or implementation phases.

Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.

Unlock job insights

Hirer responsiveness Salary match Number of applicants

Online Media & eCommerce More than 10,000 employees

Google creates incredible products and services that make the world a better place and the Google Operations Center (GOC) will provide the customer support and operational excellence to support and grow those products and services.

This global operating unit will provide world class operations by employing teams of solution-oriented, trusted advisors to support millions of customers around the world. Our solutions will be rooted in our technical skill, product expertise, and thorough deep understanding of our customers’ complex needs.

We are looking for a committed group of passionate people who will work to build the GOC from the ground up and scale it to match Google’s global impact.

Google creates incredible products and services that make the world a better place and the Google Operations Center (GOC) will provide the customer support and operational excellence to support and grow those products and services.

This global operating unit will provide world class operations by employing teams of solution-oriented, trusted advisors to support millions of customers around the world. Our solutions will be rooted in our technical skill, product expertise, and thorough deep understanding of our customers’ complex needs.

We are looking for a committed group of passionate people who will work to build the GOC from the ground up and scale it to match Google’s global impact.

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