Customer Engineer III, Platform, Google Cloud

Google; General Trias; On-site; PHP 9,354,000 - 13,662,000; Full time

Benefits offered by this job

Health insurance

401(k) with company match

Paid time off 20 days

Sick time 40 hours/year

Maternity leave

Holiday leave 13 days

Job summary

Google Cloud Platform team is seeking a Platform Customer Engineer to help customers transform their businesses. You will partner with Sales, present technical solutions, and lead demos and proofs of concept. Your focus includes infrastructure modernization, data analytics, and cross-pillar cloud solutions.

The role requires excellent technical, communication, and organizational skills, and involves engaging with executives and customers to win new workloads and deliver value.

Qualifications

• Bachelor's degree or equivalent practical experience.
• 10 years of experience with cloud-native architecture in a customer-facing or support role.
• Experience with cloud engineering, on-premise engineering, virtualization, or containerization platforms.
• Experience engaging with, or presenting to, technical stakeholders or executive leaders.
• Experience in programming languages, debugging, systems design, prototyping, demos, or customer workshops.

Responsibilities

• Serve as the customer's primary technical partner and trusted advisor.
• Engage in technical-led conversations to understand business issues.
• Architect cross-pillar cloud solutions and drive technical wins.

Skills

Cloud-native arch

Customer-facing

Executive stakeholders

Programming & demos

Containerization

Education

Bachelor's degree or equivalent practical experience

Tools

TensorFlow

Job description

Customer Engineer III, Platform, Google Cloud

Locations:

• San Francisco, CA, USA
• Seattle, WA, USA
• Sunnyvale, CA, USA

Level: Advanced

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Job Summary

The Google Cloud Platform team helps customers transform and build what's next for their business - all with technology built in the cloud. Our products are developed for security, reliability, and scalability, running the full stack from infrastructure to applications to devices and hardware. Our teams are dedicated to helping our customers - developers, small and large businesses, educational institutions, and government agencies - see the benefits of our technology come to life. As part of an entrepreneurial team in this rapidly growing business, you will play a key role in understanding the needs of our customers and help shape the future of businesses of all sizes to use technology to connect with customers, employees, and partners. As a Platform Customer Engineer (CE), you will partner with technical Sales teams to differentiate Google Cloud to our customers. You will serve as the customer's primary technical partner and trusted advisor, engaging in technical-led conversations to understand their business issues. You will troubleshoot technical questions and roadblocks, engage in proofs of concepts and demos, and use your expertise to architect cross-pillar cloud solutions that solve these business issues. You will drive the technical win and define the delivery and consumption plans. You will use your presentation skills to engage with technical and business leaders, and persuasively present practical and useful solutions on Google Cloud. You will have excellent technical, communication, and organizational skills. You will focus on identifying, pursuing, and winning new business workloads and driving pen testing within existing ones. You will have a breadth of technical expertise, spanning infrastructure modernization, application modernization, data analytics, and more. Google Cloud accelerates every organization's ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google's cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.

Individual pay

Individual pay is determined by factors including job-related skills, experience, and relevant education or training.

Salary Range

US: $152,000 - $222,000 (USD) + 42.86% bonus target + equity + benefits

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Benefits

• Health, dental, vision, life, disability insurance
• Retirement Benefits: 401(k) with company match
• Paid Time Off: 20 days of vacation per year, accruing at a rate of 6.15 hours per pay period for the first five years of employment
• Sick Time: 40 hours/year (increased to 69 hours/year for Seattle) including 5 discretionary sick days per instance
• Maternity Leave (Short-Term Disability + Baby Bonding): 28-30 weeks
• Baby Bonding Leave: 18 weeks
• Holidays: 13 paid days per year

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Minimum Qualifications

• Bachelor's degree or equivalent practical experience.
• 10 years of experience with cloud-native architecture in a customer-facing or support role.
• Experience with cloud engineering, on-premise engineering, virtualization, or containerization platforms.
• Experience engaging with, or presenting to, technical stakeholders or executive leaders.
• Experience in programming languages, debugging, systems design, prototyping, demos, or customer workshops.

Preferred Qualifications

• Experience selling technical solutions in one or more of the following: infrastructure modernization, application modernization, data management, data analytics, cloud AI, networking, migrations, security.
• Experience migrating applications and services to cloud platforms.
• Experience with machine learning model development and deployment, as well as frameworks for deep learning (e.g., TensorFlow, Jax, Ray, etc.) and using machine learning APIs.
• Experience with platform engineering (e.g., Infrastructure-as-Code, automation, image management, or repository management), virtual machine concepts, or container concepts.
• Experience with developing scalable architectures using API management, microservice frameworks, and PaaS.

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Equal Opportunity Employer

Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. For more information, see Google's EEO Policy, Know your rights: workplace discrimination is illegal, Belonging at Google, and How we hire.

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If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form.

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Note

By applying to this position you will have an opportunity to share your preferred working location from the following: San Francisco, CA, USA; Seattle, WA, USA; Sunnyvale, CA, USA. Google is a global company, and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.

Equity is granted exclusively and discretionarily by Alphabet Inc. on the basis of an agreement concluded between you and Alphabet Inc. Alphabet Inc. is your sole contractual partner with respect to equity grants. GSU grants are not guaranteed, are discretionary, are subject to approval by the Alphabet Inc. board of directors or its delegate, the terms of the relevant Alphabet Inc. stock plan, and your grant agreement. They have no impact on statutory payments. Current or past grants do not confer an acquired right.