Customer Service Teller - Mentor-Led Banking Career Growth

Metrobank; Makati; On-site; PHP 180,000 - 240,000; Full time

Job summary

Metrobank is seeking a Customer Service Representative- Teller to support branch operations in the Philippines. The role involves cash handling, deposits and withdrawals, check processing, and signature verification, with responsibilities that include processing adjustments, fund transfers, and outward clearing.

You will also participate in selling the bank's products and services, while developing a deep understanding of retail banking policies and customer service excellence.

Qualifications

• Graduate with good communication, presentation and negotiation skills.
• Customer service oriented and able to work in a fast-paced, competitive environment.
• Fresh graduates and young professionals are welcome to apply.

Responsibilities

• Cash handling and processing of cash/check deposits, withdrawals, check encashment, closing of accounts; signature verification.
• Posts of all transaction adjustments to CA/SA terminal at the start of banking day.
• Accepts and processes various fund transfers and remittances payments.
• Handles outward clearing operations.
• Sells the Bank's and subsidiaries' products and services.

Skills

Effective communication

Presentation skills

Negotiation skills

Customer service oriented

Education

Business or Finance degree

Job description

Metrobank is seeking a Customer Service Representative- Teller to support branch operations in the Philippines. The role involves cash handling, deposits and withdrawals, check processing, and signature verification, with responsibilities that include processing adjustments, fund transfers, and outward clearing.

You will also participate in selling the bank's products and services, while developing a deep understanding of retail banking policies and customer service excellence.