Teller & Customer Service Champion - Mentored Growth

Metrobank; Manila; On-site; PHP 240,000 - 300,000; Full time

Job summary

Metrobank is seeking a Customer Service Representative- Teller in Manila to support cash handling, deposits and withdrawals, and basic account services. The role encompasses posting transaction adjustments, processing transfers, and contributing to customer satisfaction.

Ideal candidates are fresh graduates or early-career professionals with strong communication, presentation, and negotiation skills and a customer-service mindset in a fast-paced banking environment.

Qualifications

• Preferably graduate of business or finance course.
• Effective communication, presentation, and negotiation skills.
• Customer service oriented and able to work in a fast-paced, competitive environment.
• Fresh graduates and young professionals are welcome to apply.

Responsibilities

• Cash handling and processing of cash/check deposits, withdrawals, check encashment, closing of accounts; signature verification.
• Posts of all transaction adjustments to the Current Account/Savings Account (CA/SA) terminal at the start of banking day.
• Accepts and processes various fund transfers and remittances payments.
• Handles outward clearing operations.
• Sells the Bank's and subsidiaries' products and services.

Skills

Effective communication

Presentation skills

Negotiation skills

Customer service

Education

Business or Finance degree

Job description

Metrobank is seeking a Customer Service Representative- Teller in Manila to support cash handling, deposits and withdrawals, and basic account services. The role encompasses posting transaction adjustments, processing transfers, and contributing to customer satisfaction.

Ideal candidates are fresh graduates or early-career professionals with strong communication, presentation, and negotiation skills and a customer-service mindset in a fast-paced banking environment.