Mentored Teller: Elevate Your Customer Service Career

Metrobank; Pasig; On-site; PHP 180,000 - 240,000; Full time

Job summary

Metrobank is hiring a Customer Service Representative – Teller to handle cash transactions, deposits, withdrawals, and check processing while delivering friendly service to customers. You will verify signatures, post adjustments, and assist with transfers and remittances in a fast-paced branch.

Fresh graduates are welcome; prior banking experience is not required. The role offers growth within the Philippines' strongest bank and exposure to retail banking operations.

Qualifications

• Preferably graduate of business or finance course.
• Effective communication, presentation, and negotiation skills.
• Customer service oriented and able to work in a fast-paced, competitive environment.
• Fresh graduates and young professionals are welcome to apply.

Responsibilities

• Cash handling and processing of cash/check deposits, withdrawals, check encashment, closing of accounts; signature verification.
• Posts of all transaction adjustments to the Current Account/Savings Account (CA/SA) terminal at the start of banking day.
• Accepts and processes various fund transfers and remittances payments.
• Handles outward clearing operations.
• Sells the Bank’s and subsidiaries’ products and services.

Skills

Communication skills

Customer service

Adaptability

Problem solving

Education

Business or Finance degree (preferred)

Job description

Metrobank is hiring a Customer Service Representative – Teller to handle cash transactions, deposits, withdrawals, and check processing while delivering friendly service to customers. You will verify signatures, post adjustments, and assist with transfers and remittances in a fast-paced branch.

Fresh graduates are welcome; prior banking experience is not required. The role offers growth within the Philippines' strongest bank and exposure to retail banking operations.