Customer Service Specialist — Onsite, Growth & Perks

Recruitify_HR; Quezon City; On-site; PHP 201,000 - 279,000; Full time

Benefits offered by this job

HMO Day 1

Monthly allowances

Performance bonuses

Career advancement

13th month pay

Paid training

Paid time off

Team celebrations

Job summary

Recruitify_HR in the Philippines is seeking individuals for full-time customer support roles, offering both voice and non-voice options. You will provide top-tier support, update records, and stay informed on products and policies. Onsite interviews are required, with opportunities for growth and training.

We welcome fresh grads and those with BPO exposure, and a stable, weekday schedule with 8-hour shifts.

Qualifications

• High school graduate or higher; college undergrads welcome.
• BPO experience is a plus but not required.
• Willing to work onsite.
• Willing to attend on-site interviews.
• Fresh grads excited to build a career.

Responsibilities

• Provide top-tier support by resolving customer concerns and inquiries via voice and non-voice account.
• Maintain accurate and updated records in our internal system.
• Ensure customer issues are resolved professionally and efficiently.
• Stay informed on company products, policies, and processes.
• Collaborate with the team for continuous improvement and success.

Skills

Customer support

Communication

Education

High school graduate or higher

Tools

CRM systems

Job description

Recruitify_HR in the Philippines is seeking individuals for full-time customer support roles, offering both voice and non-voice options. You will provide top-tier support, update records, and stay informed on products and policies. Onsite interviews are required, with opportunities for growth and training.

We welcome fresh grads and those with BPO exposure, and a stable, weekday schedule with 8-hour shifts.