Onsite Customer Support Specialist for Growth

Recruitify_HR; Metro Manila; On-site; PHP 246,000 - 379,000; Full time

Benefits offered by this job

HMO from day 1

Monthly allowances

Performance bonuses

13th month pay

Paid training

Paid time off

Team events

Job summary

Recruitify_HR in the Philippines (Metro Manila) is hiring for a Customer Support Associate. Join a dynamic team delivering voice and non-voice assistance with a focus on problem solving and customer satisfaction.

Ideal for high school graduates or college undergrads; BPO experience is a plus but not required. You will work on-site in a full-time 8-hour shift schedule, with weekends off and opportunities for growth.

Qualifications

• Provide top-tier customer support via voice and non-voice channels.
• Maintain accurate records in internal systems.
• Stay informed on company products, policies and processes.

Responsibilities

• Provide top-tier support by resolving customer concerns and inquiries via voice and non-voice account.
• Maintain accurate and updated records in our internal system.
• Ensure customer satisfaction by resolving issues professionally and efficiently.
• Stay informed on company products, policies, and processes.
• Collaborate with team for continuous improvement and success.

Skills

Customer support

Record keeping

Team collaboration

Communication

Education

High school diploma

College undergraduate

Tools

CRM software

Job description

Recruitify_HR in the Philippines (Metro Manila) is hiring for a Customer Support Associate. Join a dynamic team delivering voice and non-voice assistance with a focus on problem solving and customer satisfaction.

Ideal for high school graduates or college undergrads; BPO experience is a plus but not required. You will work on-site in a full-time 8-hour shift schedule, with weekends off and opportunities for growth.