Customer Support Specialist - Content & Inquiries (Onsite)

TalentLink Outsourcing; Ilocos Norte; On-site; PHP 200,880 - 279,000; Full time

Benefits offered by this job

Paid Training

Health Maintenance Organization (HMO)

Vacation Leave / Personal Time Off PAID

Annual Performance Increase

13th Month Pay

Job summary

A leading outsourcing company in Ilocos Norte is seeking customer service representatives to join their team. In this role, you will handle customer inquiries via phone, email, and chat, ensuring a high-quality service experience. Suitable candidates can earn between ₱18K and ₱25K monthly, with no BPO experience needed as training will be provided. Benefits include paid training, night differential, and government benefits.

Qualifications

• No prior BPO experience needed; training will be provided.
• Open to fresh graduates and high school graduates.
• Ability to work onsite with a team.

Responsibilities

• Respond to customer inquiries via phone, email, and chat.
• Provide accurate information about products and services.
• Resolve customer issues and complaints efficiently.

Skills

Customer service skills

Communication skills

Problem-solving skills

Job description

A leading outsourcing company in Ilocos Norte is seeking customer service representatives to join their team. In this role, you will handle customer inquiries via phone, email, and chat, ensuring a high-quality service experience. Suitable candidates can earn between ₱18K and ₱25K monthly, with no BPO experience needed as training will be provided. Benefits include paid training, night differential, and government benefits.