Customer Service Specialist - Bonuses & Equity Plan

Neksjob Philippines; Misamis Oriental; On-site; PHP 305,000 - 365,000; Full time

Benefits offered by this job

Equity Incentive Plan

Commission

Performance Bonus

Incentives

Job Training

Professional Development

Job summary

Neksjob Philippines is hiring a CSR/Customer Service Representative in Misamis Oriental. Starting ASAP with a 30K salary package, you will be the friendly voice our customers count on, answering questions, guiding product usage, and ensuring calls leave customers feeling heard and valued.

In this role you will handle inquiries by phone, explain products and policies, resolve issues quickly, update records, and keep detailed notes of interactions.

Qualifications

• At least 6 months call center experience

Responsibilities

• Answer customer calls and assist with inquiries.
• Explain products, services, and company policies.
• Resolve customer issues quickly and professionally.
• Update customer records and account information.
• Keep detailed notes of every customer interaction.

Skills

Call center experience

Job description

Neksjob Philippines is hiring a CSR/Customer Service Representative in Misamis Oriental. Starting ASAP with a 30K salary package, you will be the friendly voice our customers count on, answering questions, guiding product usage, and ensuring calls leave customers feeling heard and valued.

In this role you will handle inquiries by phone, explain products and policies, resolve issues quickly, update records, and keep detailed notes of interactions.