Customer Service Specialist - Bacolod

PeopleStrong; Bacolod; On-site; PHP 201,000 - 268,000; Full time

Job summary

Suy Sing Commercial Corporation in Bacolod is seeking a Customer Service Specialist to support the Sales team with order taking, payments, and issue resolution. The role requires strong communication and friendly service in a fast-paced environment.

Fresh graduates are welcome, with training in Binondo, Manila provided. Work location is Bacolod, with Saturday duty as needed.

Qualifications

• Bachelor's/College Degree in any field.
• Fresh graduates are welcome to apply.
• Willing to work on Saturdays.
• Willing to undergo training in Binondo, Manila (Accommodation and Allowances provided)

Responsibilities

• Take orders from customers and process them accurately.
• Handle payments and resolve payment issues promptly.
• Address customer complaints and provide effective solutions.
• List and correct bad orders to ensure data accuracy.
• Answer calls, inquiries, or quotations in a polite and timely manner

Skills

Sales Order Processing

Customer Relations

Customer Engagement

Customer Issue Management

Customer Retention

Education

Bachelor's/College Degree

Any 4 year College Course

Job description

• SS21110902 - BAC-Customer Business Development
• Bacolod

Posted On 30 Jan 2026

End Date 31 Dec 2026

Required Experience NA

Basic Section

Job Level 2

Job Title SALES11 - Customer Service Specialist

Employment Type Regular

Organisational

Company Suy Sing Commercial Corporation

Department SS21110000 - Bacolod DC

Sub Department SS21110902 - BAC-Customer Business Development

Country Philippines

Region Region VI - Western Visayas

City Bacolod

Location Bacolod DC

Skills

Skill

Sales Order Processing Customer Relations Customer Engagement Customer Issue Management Customer Retention

BS in business course BS or AB in any 4 year College Course

Working Language

Job Description

Key responsibilities:

Telesales representative plays a crucial role in helping the Sales team achieve overall monthly objectives by proactively performing customer service functions such as:

• Order-taking
• Processing of payment
• Handling of complaints
• Listing of bad orders
• Answering telephone calls, inquiries or quotations

Qualifications:

• Candidate must possess at least a Bachelor's/College Degree, any field.
• Fresh graduates are welcome to apply.
• Must be willing to work during Saturday.
• Work location: Bacolod
• Must be willing to undergo training in Binondo, Manila (Accommodation and Allowances are provided)