Customer Service Specialist - Paco, Manila

Suy Sing Commercial Corporation; Manila; On-site; PHP 167,000 - 246,000; Full time

Job summary

Suy Sing Commercial Corporation in Manila is seeking a Customer Service Specialist to support the sales team from Paco, Manila. The role focuses on order taking, payment processing, and delivering excellent customer service.

Fresh graduates are welcome; the position is full-time and requires Saturday work. Located in Paco, Manila, the role offers hands-on experience in customer engagement within the HO-Customer Business Development function.

Qualifications

• Candidate must possess at least a Bachelor's/College Degree, any field.
• Fresh graduates are welcome to apply.
• Must be willing to work during Saturday.
• Work Location: Paco, Manila; Must be willing to work fulltime in Paco, Manila

Responsibilities

• Order-taking
• Processing of payment
• Handling of complaints
• Listing of bad orders
• Answering telephone calls, inquiries or quotations

Skills

Sales Order Processing

Customer Relations

Customer Engagement

Customer Issue Management

Customer Retention

Education

BS in business course

BS or AB in any 4 year College Course

Job description

Customer Service Specialist - Paco, Mani...

Customer Service Specialist - Paco, Mani... SUS/CSS-BHO/10219

• SS11000902 - HO-Customer Business Development
• Manila

Required Experience NA

Basic Section

Job Level 2

Job Title SALES11 - Customer Service Specialist

Employment Type Regular

Organisational

Company Suy Sing Commercial Corporation

Department SS11000900 - HO-Operations

Sub Department SS11000902 - HO-Customer Business Development

Country Philippines

Region NCR - National Capital Region

City Manila

Skills

Skill

Sales Order Processing Customer Relations Customer Engagement Customer Issue Management Customer Retention

BS in business course BS or AB in any 4 year College Course

Working Language

Job Description

Key responsibilities:

Telesales representative plays a crucial role in helping the Sales team achieve overall monthly objectives by proactively performing customer service functions such as:

• Order-taking
• Processing of payment
• Handling of complaints
• Listing of bad orders
• Answering telephone calls, inquiries or quotations

Qualifications:

• Candidate must possess at least a Bachelor's/College Degree, any field.
• Fresh graduates are welcome to apply.
• Must be willing to work during Saturday.
• Work Location: Paco, Manila
• Must be willing to work fulltime in Paco, Manila