Customer Service Representatives (Medical Billing and Scheduling)

Nezda Technologies, Inc.; Eastern Manila District; On-site; PHP 279,000 - 335,000; Full time

Job summary

Nezda Technologies, Inc. is hiring healthcare CSRs to support medical billing and scheduling processes in Ortigas. The role is onsite with weekends off, offering a competitive monthly salary and a dynamic work environment.

The ideal candidate has healthcare BPO experience, strong communication, and excellent data entry accuracy. You will handle sensitive information with discretion while delivering customer-focused service in a fast-paced, target-driven setting.

Qualifications

• 6–12 months healthcare BPO experience.
• Experience in medical scheduling within a BPO preferred.
• 1.5 years scheduling experience or 2 years sales experience is advantageous.
• Strong verbal and written communication skills.
• Excellent attention to detail and accurate data entry.
• Ability to handle sensitive information with discretion and professionalism.
• Customer-focused approach with strong problem-solving and organisational skills.
• Ability to work effectively in a fast-paced, target-driven environment.

Skills

Communication skills

Data entry

Attention to detail

Discretion

Customer focus

Problem solving

Organisational skills

Fast-paced environment

Job description

We're Hiring: Healthcare CSR's for Medical Billing and Scheduling

Location: Ortigas

Salary Offer: 25,000-30,000

Work Setup & Schedule: Onsite; Fixed Weekends Off

What we're looking for

• At least 6 to 12 months of healthcare BPO experience.

• Experience in medical scheduling within a BPO environment is preferred.

• At least 1.5 years of medical scheduling experience or 2 years of sales experience is an advantage.

• Strong verbal and written communication skills.

• Excellent attention to detail and accurate data entry skills.

• Ability to handle sensitive information with discretion and professionalism.

• Customer-focused approach with strong problem-solving and organisational skills.

• Ability to work effectively in a fast-paced, target-driven environment.