Customer Service Representative (Urgent Hiring)

Tap Growth ai; Mandaluyong; On-site; PHP 210,000 - 270,000; Full time

Job summary

Tap Growth ai in Mandaluyong, Philippines is hiring a Customer Service Representative to join our on-site team. You will respond to inquiries via phone, email, and chat, document interactions, and provide friendly, professional service to customers.

The role requires at least 1 year in customer service, strong communication, and the ability to stay calm under pressure. CRM familiarity is a plus, and you must be willing to work onsite in Mandaluyong.

Qualifications

• Minimum 1 year of relevant customer service experience.
• Strong communication and interpersonal skills.
• Ability to remain calm in stressful situations.
• Willingness to work onsite in Mandaluyong.
• Experience with CRM is a plus.

Responsibilities

• Respond promptly to customer inquiries via phone, email, and chat.
• Accurately document customer interactions and resolutions.
• Provide friendly, professional service at all times.
• Resolve complaints efficiently and escalate issues as needed.
• Meet performance targets for quality and speed.

Skills

Customer service experience

Communication skills

Interpersonal skills

Stress management

Onsite work readiness

Tools

CRM systems

Job description

🌟 We're Hiring: Customer Service Representative (Urgent Hiring)! 🌟

Join our dynamic team as a Customer Service Representative! We are urgently looking for dedicated professionals who are passionate about delivering outstanding customer support. If you have at least one year of experience and thrive in a fast-paced environment, this is your chance to grow with us.

📍 Location: Mandaluyong, Philippines
⏰ Work Mode: Work from Office
💼 Role: Customer Service Representative

What You'll Do:
📞 Respond promptly to customer inquiries via phone, email, and chat
📝 Accurately document customer interactions and resolutions
🤝 Provide friendly, professional service at all times
🔄 Resolve complaints efficiently and escalate issues as needed
🎯 Meet performance targets for quality and speed
💡 Offer solutions that enhance customer satisfaction

What We're Looking For:
✅ Minimum 1 year of relevant customer service experience
✅ Strong communication and interpersonal skills
✅ Ability to handle stressful situations calmly
✅ Familiarity with CRM systems is an advantage
✅ Willingness to work onsite in Mandaluyong

If you’re ready to make a difference, apply now! 🚀 Take the next step in your career with us!