Customer Service Representative - Sales Account

Accenture; Quezon City; On-site; PHP 360,000 - 480,000; Full time

Benefits offered by this job

HMO coverage from day 1

Allowances and performance incentives

Company-sponsored training and certifi

Paid sick and vacation leaves

Job summary

Accenture Philippines is seeking an Advertising Sales Representative to drive advertiser adoption of Social Media products and optimize ROI. The role involves coordinating with decision-makers via phone, delivering pre- and post-installation support, and becoming an expert on product specifics.

The ideal candidate has at least 1 year of BPO sales experience, is open to onsite work in Cubao, Quezon City, and will contribute to growing advertiser investments with strong communication and technical

Qualifications

• Open to high school or higher education levels with relevant work experience.
• 1 year of BPO sales experience required.
• Willing to work onsite in Cubao, Quezon City.

Responsibilities

• Improve advertiser experience by driving product adoption to deliver ROI.
• Connect with decision-makers over the phone at scheduled times to install and optimize technical solutions to increase ad performance.
• Provide pre- and post-installation support within scope.
• Become an expert on Social Media product specifics.
• Champion and produce success stories for advertisers who achieved growth using Social Media products.
• Use a variety of tools to communicate and drive advertisers' business to success.

Skills

Communication skills

Phone sales

Customer focus

Negotiation

Education

High school diploma or equivalent

College student or graduate

Job description

Join Accenture and be part of a team that's helping organizations innovate, adapt, and reinvent the future.

What's in it for you?

Start your Accenture journey and enjoy a wide range of benefits and perks, including:

• HMO coverage (medical, dental, mental health) from day 1 of employment*
• Allowances, company bonuses, and performance incentives*
• Company-sponsored training, upskilling and certification*
• Paid Sick and Vacation Leaves*

As a Advertising Sales Representative, your responsibilities will include:

• Improve the advertiser’s experience by driving optimal and appropriate product adoption to help them deliver a strong return on investment.
• Connect with decision-makers over the phone at a scheduled time to install and optimize technical solutions to increase advertiser’s ad performance and investments.
• When within scope and area of knowledge, provide pre- and post-installation support.
• Become an expert on specific technical Social Media products.
• Champion and produce success stories for advertisers who have had success in growing their business by using Social Media products.
• Use a variety of tools to be able to properly communicate and drive Advertiser’s business to success.

About You: The ideal candidate will have the following skills and experience:

• Open to high school graduates (old curriculum), senior high school graduates, college graduates and undergraduates with relevant work experience
• Must have at least 1 year of BPO sales experience (Advertising Sales, Upselling, Cross-selling, Hard Selling, or Inbound/Outbound Sales)
• Willing to work onsite in Cubao, Quezon City