Customer Service Representative Sales

MicroSourcing International; Quezon City; Sur place; PHP 360 000 - 480 000; Plein temps

Avantages offerts par ce poste

Healthcare coverage day one

Performance bonuses

Paid time-off with cash conversion

Group life insurance

Résumé du poste

MicroSourcing International is seeking a Customer Service Representative (Sales) to join onsite at Eastwood, Libis, Quezon City, night shift. You will drive outbound sales, manage a sales pipeline, and deliver high-quality customer engagement in a fast-paced environment.

The role requires excellent communication and English fluency, with the confidence to sell over the phone and handle inbound/outbound calls. Competitive rewards and benefits are offered.

Qualifications

• Excellent communication and English fluency in writing and speaking.
• Confident to sell on the phone with outbound calling ability.
• Strong pipeline management skills for sales targets.

Responsabilités

• Meet daily, weekly, and monthly sales targets.
• Deliver high quality, sustainable sales in defined market.
• Take ownership of follow-up actions for customers.
• Stay updated on industry trends to position MicroSourcing as a value-added partner.

Connaissances

Communication

English fluency

Phone selling

Outbound calling

Pipeline management

Formation

Graduate degree or diploma

Description du poste

Job Description:

Discover your 100% YOU with MicroSourcing!

Position: Customer Service Representative (Sales)

Location: Eastwood, Libis, Quezon City

Work setup & shift: Onsite | Night Shift

Why join MicroSourcing?

You’ll Have

• Competitive Rewards: Enjoy above-market compensation, healthcare coverage on day one, plus one or more dependents, paid time-off with cash conversion, group life insurance, and performance bonuses*
• A Collaborative Spirit: Contribute to a positive and engaging work environment by participating in company-sponsored events and activities.
• Work-Life Harmony: Enjoy the balance between work and life that suits you with flexible work arrangements.
• Career Growth: Take advantage of opportunities for continuous learning and career advancement.
• Inclusive Teamwork: Be part of a team that celebrates diversity and fosters an inclusive culture.

Job Responsibilities

• Demonstrate ongoing efforts to achieve or exceed performance expectations by meeting daily, weekly and/or monthly sales target.
• Deliver high quality, sustainable sales in the defined market.
• Take full accountability for any follow up action that is appropriate on behalf of the customer.
• Stay current with the industry trending and market conditions to position Moneris as a value added.

Qualifications

• Describe the qualifications the staff must have in terms of skills and capabilities
• Excellent communication skills and English fluency both written and verbal Confident Ability to sell on the phone- outbound cold calling ability Strong pipeline management skills

Non-negotiable Requirements

• Excellent communication skills and English fluency both written and verbal
• Confident Ability to sell on the phone- outbound cold calling ability
• Strong pipeline management skills

Prior Experience

• Graduate of any degree or vocational course; preferably graduates of any Marketing or Business course
• Working experience in sales – primarily outbound sales; inbound sales experience of at least 1 year
• Preferably with work experience earned in the BPO or KPO industry
• Experience in a fast-paced and customer-driven environment is essential.
• Self-motivated, detail-oriented and highly organized
• Hardworking and trainable
• Pleasing and outgoing personality.

About MicroSourcing

With over 9,000 professionals across 13 delivery centers, MicroSourcing is the pioneer and largest offshore provider of managed services in the Philippines.

Our commitment to 100% YOU

MicroSourcing firmly believes that our company's strength lies in our people's diversity and talent. We are proud to foster an inclusive culture that embraces individuals of all races, genders, ethnicities, abilities, and backgrounds. We provide space for everyone, embracing different perspectives, and making room for opportunities for each individual to thrive.

At MicroSourcing, equality is not merely a slogan – it’s our commitment. Our way of life. Here, we don't just accept your unique authentic self - we celebrate it, valuing every individual's contribution to our collective success and growth. Join us in celebrating YOU and your 100%!

For more information, visit https://www.microsourcing.com/

• Terms & conditions apply