Customer Service Representative (One Felicity Center)

afniexternalcareers; Philippines; On-site; PHP 290,000 - 424,000; Full time

Benefits offered by this job

Restaurant or break facilities

Job summary

Afni Philippines invites you to join our Customer Service Representative team at One Felicity Center, Commonwealth Avenue, Quezon City. You will handle international customer inquiries with professionalism, delivering solutions and building rapport while adhering to security policies.

We require at least 12 months of BPO experience, a high school diploma, strong communication, and the ability to work in a paperless, compliant environment. NBI clearance is required before start.

Qualifications

• Minimum 12 months BPO experience handling international accounts.
• High school diploma required.
• Strong communication, conversational, confident, relational.
• Learning agility and quick learner.
• Able to work in a paperless environment with information security compliance.
• NBI clearance required before start date.

Responsibilities

• Handle international customer inquiries with professionalism and deliver solutions.
• Deliver excellent customer service and build rapport with customers.
• Adhere to information security policies and procedures.

Skills

Customer service skills

Strong communication

Learning agility

BPO experience

Education

High school diploma

NBI clearance

Job description

Afni Philippines is looking for Customer Service Representatives (CSR) to support our company in Commonwealth Avenue, Quezon City(One Felicity Center).

In this role, you'll be using your customer interaction skills to deliver excellent customer service.

Customer Service Qualifications:

• At least 12 months BPO experience handling international account.
• At least high school diploma
• With strong communication skills (conversational, confident, spontaneous, relational)
• Strong comprehension and learning agility
• Able to work in a paperless environment with stringent compliance to information security measures
• Must be able to provide NBI clearance before start date

Visit us at UG One Felicity Center, 127 Don Mariano Marcos Ave, Quezon City, 1126

Business Hours: Mon-Fri at 10AM - 6PM

For more information, you may contact us at:

• GO2-AFNI (462-2364)
• [e-mail]
• Facebook.com/AfniPhilippines
• Instagram.com/afniph
• linkedin.com/company/9039659/

See you there!