Customer Service Hiring In A Top Bpo. Salary Upto 35K.

Recruitify_Hr; Metro Manila; On-site; PHP 240,000 - 360,000; Full time

Job summary

Recruitify_Hr in the Philippines is hiring for a customer support role. You will assist customers with inquiries and provide timely solutions, while managing complaints and offering appropriate resolutions.

The role requires clear communication to maintain high customer satisfaction and to document interactions for continuous improvement. You will work in a fast-paced environment with varying hours and collaborate with team members to enhance service delivery.

Qualifications

• High School diploma or equivalent.
• 5–10 years experience in customer support or related role.
• Excellent communication and interpersonal skills.
• Strong problem-solving abilities and customer-oriented mindset.

Responsibilities

• Assist customers with inquiries and provide timely solutions.
• Manage customer complaints and offer appropriate resolutions.
• Maintain high customer satisfaction through effective communication.
• Document customer interactions and feedback for continuous improvement.
• Collaborate with team members to enhance service delivery.

Skills

Excellent communication

Interpersonal skills

Customer-centric mindset

Problem-solving abilities

Education

High School diploma

Job description

Description

• Assist customers with inquiries, providing timely and effective solutions.
• Manage customer complaints and provide appropriate resolutions.
• Maintain a high level of customer satisfaction through effective communication.
• Document customer interactions and feedback for continuous improvement.
• Collaborate with team members to enhance service delivery.
  

Requirements

• Educational Qualifications:High School diploma or equivalent
• Experience Level:5–10 years
• Skills and Competencies:Excellent communication and interpersonal skills
• Qualities and Traits:Strong problem-solving abilities and customer-oriented mindset
• Responsibilities and Duties:Proficient in understanding customer needs and offering suitable solutions
• Working Conditions:Fast-paced environment with potential for varying hours