Customer Service Representative Hiring In A Top BPO Salary Up To 35K

Recruitify_HR; Quezon; In loco; PHP 223.200 - 334.800; Tempo pieno

Descrizione del lavoro

A leading recruitment firm is seeking a Customer Service Representative in Palawan, Philippines. This role involves responding to customer inquiries, resolving complaints, and maintaining customer records. Candidates should have 1-3 years of experience in customer service and a Bachelor's degree in a relevant field. The ideal applicant is equipped with excellent communication skills and a proactive approach to customer satisfaction, thriving in a fast-paced BPO environment.

Competenze

• 1-3 years of experience in customer service or a related field.
• Ability to work in a fast-paced BPO environment.
• Strong problem-solving abilities and a customer-centric mindset.

Mansioni

• Respond to customer inquiries and provide accurate information.
• Resolve customer complaints in a timely and efficient manner.
• Maintain customer records and document interactions.
• Assist in training new customer service representatives.
• Collaborate with other departments to enhance customer satisfaction.

Conoscenze

Excellent communication

Interpersonal skills

Problem-solving abilities

Customer-centric mindset

Formazione

Bachelor's degree in a relevant field

Descrizione del lavoro

Description

• Respond to customer inquiries and provide accurate information.
• Resolve customer complaints in a timely and efficient manner.
• Maintain customer records and document interactions.
• Assist in training new customer service representatives.
• Collaborate with other departments to enhance customer satisfaction.

Requirements

• Educational Qualifications: Bachelors degree in a relevant field preferred.
• Experience Level: 1-3 years in customer service or related field.
• Skills and Competencies: Excellent communication and interpersonal skills.
• Qualities and Traits: Strong problem-solving abilities and a customer-centric mindset.
• Working Conditions: Fast-paced BPO environment with potential for shift work.