Customer Service Representative - EXPRESS HIRING

Miranda HR; Pasig; On-site; PHP 240,000 - 360,000; Full time

Benefits offered by this job

Holiday Gifts

Incentives

Life Insurance

Job Training

Job summary

Miranda HR in Pasig is hiring a Customer Service Representative for on-site work. The role handles inquiries via phone, email, or chat, provides product information, resolves issues, and documents interactions to improve service quality.

Requires a high school diploma and 1–3 years of customer service experience with strong communication and interpersonal skills; patience and empathy are essential.

Qualifications

• High school diploma or equivalent.
• 1–3 years of customer service experience.
• Strong communication and interpersonal skills.

Responsibilities

• Act as the first point of contact for customers seeking assistance via phone, email, or chat.
• Provide accurate information about products and services to enhance customer satisfaction.
• Resolve customer complaints and issues promptly and efficiently.
• Document customer interactions and feedback to improve service quality.
• Collaborate with team members to develop best practices and improve processes.

Skills

Strong communication

Interpersonal skills

Education

High school diploma or equivalent

Job description

Customer Service Representative - EXPRESS HIRING

On-site - Pasig 1-3 Yrs Exp High/Senior High School Full-time

Job Description

Employee Recognition and Rewards

• Holiday Gifts, Incentives

Government Mandated Benefits

Insurance Health & Wellness

• Life Insurance

Professional Development

• Job Training

• Act as the first point of contact for customers seeking assistance via phone, email, or chat.
• Provide accurate information about products and services to enhance customer satisfaction.
• Resolve customer complaints and issues promptly and efficiently.
• Document customer interactions and feedback to improve service quality.
• Collaborate with team members to develop best practices and improve processes.

Requirements

• Educational Qualifications: High school diploma or equivalent.
• Experience Level: 1–3 years of customer service experience.
• Skills and Competencies: Strong communication and interpersonal skills.
• Responsibilities and Duties: Ability to handle multiple tasks in a fast-paced environment.
• Qualities and Traits: Patience and empathy in dealing with customers.