Customer Service Representative | Earn as much as 35K - Bacolod

Transcom Worldwide (Philippines), Inc.; Murcia; On-site; PHP 201,000 - 312,000; Full time

Benefits offered by this job

Day 1 HMO

Meal & Transportation Allowance

Rice Subsidy

Clothing Allowance

24/7 Teleconsult

Free Psychologist Consultation

In-house & Online Pharmacy

Scholarship Program

Retirement Fund

Free Meal & Medicine (Tap Card Rewards

Loyalty Incentives

Accidental & Life Insurance

Job summary

Transcom Worldwide (Philippines), Inc. is hiring a Customer Service Representative for our Pioneer Account at the Bacolod site. Get New Hire Cashback of Php 3,000 as you help drive customer satisfaction by fielding inquiries and maintaining extensive product knowledge.

Join a team that values interpersonal skills, ownership of quality, and a positive attitude, while thriving in a lively environment with opportunities for growth and rewards through a comprehensive benefits program.

Job description

Transcom is looking for talented individuals like you to join our awesome team! Be a Customer Service Representative (CSR) for our Pioneer Account here at Transcom Bacolod site & Get New Hire Cashback of Php 3,000 . This role will focus on driving customer satisfaction by fielding inquiries, addressing pain points and maintaining extensive product knowledge.

What's in it for YOU

Driven by our "Malasakit" culture, we make certain that our team members are well-cared for. Hence we are proving these employee benefits, which you'll be able to utilize once you join our team!

• Day 1 HMO

• Meal & Transportation Allowance

• Rice Subsidy

• Clothing Allowance

• 24/7 Teleconsult

• Free Psychologist Consultation

• In-house & Online Pharmacy

• Scholarship Program

• Retirement Fund

• Free Meal & Medicine (through Transcom’s Tap Card Rewards)

• Loyalty Incentives

• Accidental & Life Insurance

What we are looking for:

• Possess a positive attitude.

• Have very good interpersonal skills (both written and oral)

• Take ownership for quality, competence, and commitment.

• Enjoy/thrive on autonomy within the franchise framework and be results focused.

• Be highly motivated and prepared to work hard.

• Have high personal energy and enjoy a lively environment.

• Be highly flexible and welcome change/improvements.

What Life at Transcom is like

At Transcom, we’re relentlessly committed- to our clients and each other. Every day, someone starts their journey with Transcom. Taking the potential they have today, and turning it into skills for the future. Getting recognized for working hard, being a team player, and supporting others. Championing positive, lasting change in their teams and communities. That’s just how we are at Transcom. Here we care, and root for each other. You’re included, just as you are, from day one. And with the right mindset, there’s no end to how far we can go together.

We are highly driven by our "Malasakit" culture. Transcom, in its very core, is all about an inclusive team that is focused on people. It all comes down to setting the bar for dignity, equality, and respect. It means that each one takes part in proactively shaping, cultivating, and building the company we want to work and live in. This is why genuine concern is so vital to us.

Visit us at the Transcom Recruitment Hub at Sunlife Building, 20th Lacson Street (Beside Mushu)