Customer Service Representative – BFS (Banking & Financial Services)

Gratitude Philippines; Manila; On-site; PHP 284,000 - 341,000; Full time

Benefits offered by this job

Competitive salary up to PHP 28,000

Career growth opportunities

Supportive and dynamic environment

Comprehensive training

Job summary

Gratitude Philippines is seeking a Customer Service Representative for Banking & Financial Services in Manila. You will assist customers with banking inquiries, resolve concerns, handle transactions, and deliver high-quality service on an onsite shifting schedule.

Qualifications include a high school graduate or 2nd year college, at least 1 year of BPO experience, strong English communication, and willingness to work onsite. Salary is up to PHP 28,000 with growth and training opportunities.

Qualifications

• Senior High School Graduate or completed 2nd year in college.
• At least 1 year of BPO experience is required.
• Good English communication skills.
• Willing to work onsite on a shifting schedule.

Responsibilities

• Assist customers with banking and financial service inquiries.
• Provide accurate information and resolve customer concerns.
• Handle transactions and account-related requests professionally.
• Deliver excellent customer service while meeting quality and performance standards.

Skills

Good English communication

Education

Senior High School / 2nd year college

Job description

Customer Service Representative – BFS (Banking & Financial Services)

Salary: Up to PHP 28,000
Work Setup: Onsite
Schedule: Shifting Schedule

Looking for a rewarding career in the Banking & Financial Services (BFS) industry? Join a dynamic team where you can grow your career, develop valuable customer service skills, and enjoy a competitive salary package.

What You'll Do

• Assist customers with banking and financial service inquiries.
• Provide accurate information and resolve customer concerns.
• Handle transactions and account-related requests professionally.
• Deliver excellent customer service while meeting quality and performance standards.

Qualifications

• Senior High School Graduate or completed 2nd year in college.
• At least 1 year of BPO experience is required.
• Good English communication skills.
• Willing to work onsite on a shifting schedule.

Why Join Us?

• Competitive salary of up to PHP 28,000.
• Career growth opportunities in the BFS industry.
• Supportive and dynamic work environment.
• Comprehensive training and development.