Customer Service Representative

Cardinal Health International Philippines Inc.; Taguig; Hybrid; PHP 300,000 - 420,000; Full time

Job summary

Cardinal Health International Philippines Inc. in Taguig, Metro Manila, is seeking a Customer Service Operations professional to support contract administration, customer orders, and issue resolution.

The role involves handling outsourced services related to medical billing, reimbursement, and other support tasks as a liaison in problem-solving and research. The ideal candidate will bring 1–3 years of experience, with a strong emphasis on accuracy, adherence to policies, and effective

Qualifications

• 1-3 years of experience, preferred.
• Senior High School graduate (with relevant experience).
• Completed at least 2 years of college.
• Bachelor's degree holders.

Responsibilities

• Applies acquired job skills and company policies and procedures to complete standard tasks
• Works on routine assignments that require basic problem resolution
• Refers to policies and past practices for guidance
• Receives general direction on standard work; receives detailed instruction on new assignments
• Consults with supervisor or senior peers on complex and unusual problems

Education

Senior High School

Two years college

Bachelor's degree

Job description

Job Description

What Customer Service Operations contributes to Cardinal Health

Customer Service is responsible for establishing, maintaining and enhancing customer business through contract administration, customer orders, and problem resolution.
Customer Service Operations is responsible for providing outsourced services to customers relating to medical billing, medical reimbursement, and/or other services by acting as a liaison in problem-solving, research and problem/dispute resolution

Qualifications

• 1-3 years of experience, preferred

• Senior High School graduate (with relevant experience)

• Completed at least 2 years of college

• Bachelor's degree holders

What is expected of you and others at this level

• Applies acquired job skills and company policies and procedures to complete standard tasks

• Works on routine assignments that require basic problem resolution

• Refers to policies and past practices for guidance

• Receives general direction on standard work; receives detailed instruction on new assignments

• Consults with supervisor or senior peers on complex and unusual problems