Customer Service Representative

STAFFLUENCE RESOURCES, INC; Pasig; On-site; PHP 279,000 - 446,000; Full time

Job summary

STAFFLUENCE RESOURCES INC is seeking a Customer Service Representative to be assigned in Greenlee Compound, Pasig. The role will involve answering incoming calls, staying informed on product details, and defusing irate customers while building lasting relationships with clients.

Ideal candidates are college-level, computer literate, with at least 1 year in customer service, and possess strong follow-up, coordination, and attention to detail.

Qualifications

• College level (graduate/undergraduate).
• Computer literate.
• Preferably with at least 1 year experience in customer service.
• Ability to handle customer concerns professionally and effectively.
• Good follow up and coordination skills.
• Good attention to detail.
• Willing to start ASAP.
• Preferably residing in Pasig, Marikina, Cainta, or Antipolo.

Responsibilities

• Answer incoming customer calls
• Stay updated on product knowledge
• Defuse irate customers
• Create lasting relationships
• Update customer service database

Skills

Customer service

Communication skills

Problem solving

Attention to detail

Follow-up and coordination

Education

College level

Job description

About the role

STAFFLUENCE RESOURCES INC (SRI) is looking for a Customer Service Representative to be assigned in Greenlee Compound, Pasig.

Key responsibilities

• Answer incoming customer calls
• Stay updated on product knowledge
• Defuse irate customers
• Create lasting relationships
• Update customer service database

About you

• College level (graduate/undergraduate)
• Computer literate
• Preferably with at least 1 year experience in customer service
• Ability to handle customer concerns professionally and effectively
• Good follow up and coordination skills
• Good attention to detail
• Willing to start ASAP
• Preferably residing in Pasig, Marikina, Cainta, or Antipolo