Customer Service Representative

RSD Human Resource Management Consultancy; Muntinlupa; On-site; PHP 223,200 - 334,800; Full time

Benefits offered by this job

Competitive salary and monthly performance incentives

HMO on Day 1 + dependent coverage

Paid time off, night differential, and government-mandated benefits

Career development and promotion opportunities

A safe, supportive, and professional workplace

Job summary

A leading recruitment firm is seeking Customer Service Representatives for a Financial Services Account in Muntinlupa. Candidates should have BPO experience, a Senior High School or equivalent education, and strong communication skills. This full-time position offers a competitive salary, monthly incentives, and a professional workplace in Alabang, along with benefits like HMO from Day 1 and career development opportunities.

Qualifications

• Must have at least one year of relevant experience in customer service for a financial account.
• Friendly, patient, detail-oriented, and able to work in a team.

Responsibilities

• Handle inbound and/or outbound calls for a financial account.
• Assist customers with account inquiries, billing concerns, and transaction support.
• Maintain accuracy and professionalism in every interaction.

Skills

Proficient in English language

Strong communication skills

Strong interpersonal skills

Education

Senior High School or 2nd year college

Job description

Overview

RSD Human Resource Management Consultancy

On-site - Muntinlupa | 1-3 Yrs Exp | Full-time | Senior/High School or 2nd year college

Job Description

We’re looking for Customer Service Representatives (CSRs) to join our growing team for a Financial Services Account. If you have BPO experience and want to build a career in a stable, professional environment — this opportunity is for you.

Responsibilities

• Handle inbound and/or outbound calls for a financial account
• Assist customers with account inquiries, billing concerns, and transaction support
• Maintain accuracy and professionalism in every interaction
• Follow compliance and data security standards
• Escalate unresolved concerns to the appropriate department
• Deliver excellent customer experience and meet performance targets

What We Offer

• Competitive salary and monthly performance incentives
• HMO on Day 1 + dependent coverage
• Paid time off, night differential, and government-mandated benefits
• Career development and promotion opportunities
• A safe, supportive, and professional workplace at our Alabang site

Qualifications

• Educational Qualifications: Must have at least a Senior High School or 2nd year college
• Experience Level: 1 year of relevant experience in customer service in financial account
• Skills and Competencies: Proficient in English language; strong communication and interpersonal skills
• Qualities and Traits: Friendly, patient, detail-oriented, and able to work in a team

Working Location

Alabang site