Customer Service Representative

Real Logical Solutions, Inc.; Metro Manila; On-site; PHP 279,000 - 391,000; Full time

Job summary

Real Logical Solutions, Inc. is hiring Customer Service Representatives to support a US-based property management company. You will handle tenant and owner inquiries and coordinate with property teams to resolve issues quickly.

The role requires 3–6 months BPO experience (CSR preferred), strong English communication, and a customer‑oriented, collaborative attitude. US shift availability is required.

Qualifications

• 3–6 months BPO experience (CSR preferred).
• Strong English communication skills.
• Customer-oriented, team player, adaptable.

Responsibilities

• Handle tenant and owner inquiries via calls, emails, and messages
• Assist with rental concerns, maintenance requests, and account updates
• Coordinate with property teams to resolve issues efficiently
• Deliver excellent customer service aligned with US standards

Skills

CSR experience

English communication

Customer-focused

Team player

Adaptable

Job description

About the role

Customer Service Representatives support a US-based property management company, handling tenant and owner inquiries and coordinating with property teams to resolve issues efficiently.

Key responsibilities

• Handle tenant and owner inquiries via calls, emails, and messages

• Assist with rental concerns, maintenance requests, and account updates

• Coordinate with property teams to resolve issues efficiently

• Deliver excellent customer service aligned with US standards

About you

• 3–6 months BPO experience (CSR preferred)

• Strong English communication skills

• Customer-oriented, team player, adaptable

• Willing to work flexible hours (US shifts)