Customer Service Ops Specialist – Medical Billing & Reimbursements

Cardinal Health International Philippines Inc.; Taguig; Hybrid; PHP 246,000 - 424,000; Full time

Job summary

Cardinal Health International Philippines Inc. is seeking a Customer Service professional to support contract administration, order processing, and issue resolution for healthcare clients.

The role emphasizes problem solving, routine tasks, and adherence to company policies, with preferred 1–3 years of experience and a background up to bachelor's degree. On-site in the Philippines, collaboration with cross-functional teams and supervisors is expected.

Qualifications

• Applies acquired job skills and company policies to standard tasks.
• Works on routine assignments requiring basic problem resolution.
• Refers to policies and past practices for guidance.

Responsibilities

• Supports contract administration, customer orders and issue resolution.
• Provides outsourced services related to medical billing and reimbursement as needed.
• Collaborates with supervisor or senior peers on complex problems.

Skills

Customer service

Problem solving

Communication

Education

Bachelor's degree

2 years of college completed

Senior High School graduate

Job description

Cardinal Health International Philippines Inc. is seeking a Customer Service professional to support contract administration, order processing, and issue resolution for healthcare clients.

The role emphasizes problem solving, routine tasks, and adherence to company policies, with preferred 1–3 years of experience and a background up to bachelor's degree. On-site in the Philippines, collaboration with cross-functional teams and supervisors is expected.