Customer Service Consultant - Night Shift (HMO + Bonuses)

Digital Room (Philippines) , Inc.; Mandaluyong; On-site; PHP 179,000 - 268,000; Full time

Benefits offered by this job

Signing Bonus

Medicine reimbursement

HMO after hire

Night differential

Monthly incentives up to 8k

Job summary

Digital Room Inc is hiring a Customer Service Consultant for the Mandaluyong site. The role involves connecting with clients, delivering excellent customer service, and resolving concerns, often in one call.

Office-based work at Paragon Plaza, Mandaluyong, with immediate start and willingness for night shifts and weekend schedules. Perks include a basic salary plus non-taxable allowances, a 15% night differential, signing bonus, medicine reimbursement, and HMO once hired, with incentives up to

Qualifications

• Excellent spoken and written English communication skills.
• Willing to work in an office-based setup.

Responsibilities

• Connect with clients to build relationships and provide excellent customer service.
• Identify customer concerns and needs proactively and resolve them, often in a single call.
• Provide feedback to help resolve customer concerns promptly.
• Stay up to date with company and product updates.

Skills

Excellent spoken English

Excellent written English

Education

High School Diploma (Old Curriculum)

Job description

Digital Room Inc is hiring a Customer Service Consultant for the Mandaluyong site. The role involves connecting with clients, delivering excellent customer service, and resolving concerns, often in one call.

Office-based work at Paragon Plaza, Mandaluyong, with immediate start and willingness for night shifts and weekend schedules. Perks include a basic salary plus non-taxable allowances, a 15% night differential, signing bonus, medicine reimbursement, and HMO once hired, with incentives up to