Customer Service & Compliance Associate (KYC/Due Diligence)

Accenture PLC; Quezon City; On-site; PHP 279,000 - 391,000; Full time

Job summary

Accenture PLC is hiring a Customer Service Associate for a return-to-office setup in Quezon City. The role emphasizes data gathering, KYC checks, and due diligence with a focus on customer experience and regulatory compliance.

Ideal candidates should have at least 6 months of customer service experience and demonstrated communication skills, while respecting data privacy and confidentiality at all times.

Qualifications

• Standard Customer Service profile; no domain.
• With at least 6 months of working experience

Responsibilities

• Customer Service Mindset: maintain a customer-first approach in all interactions.
• Communication Skills: express ideas clearly and listen effectively to understand issues.
• Problem Solving Skills: identify problems quickly and provide solutions.
• Confidential and Data Privacy: respect privacy and handle sensitive information securely.

Skills

Customer Service mindset

Effective communication

Data privacy awareness

Job description

Accenture PLC is hiring a Customer Service Associate for a return-to-office setup in Quezon City. The role emphasizes data gathering, KYC checks, and due diligence with a focus on customer experience and regulatory compliance.

Ideal candidates should have at least 6 months of customer service experience and demonstrated communication skills, while respecting data privacy and confidentiality at all times.