On-Site Customer Service Associate - KYC & Compliance

8004 Accenture Inc Company; Quezon City; On-site; PHP 223,000 - 357,000; Full time

Job summary

Accenture is seeking a Customer Service Associate in Quezon City, Philippines. This role focuses on data gathering, KYC checks, and enhanced due diligence to support compliance and client services.

You will work in a Return to Office setup, joining a team that emphasizes accuracy, empathy, and effective problem solving. Candidates should have at least 6 months of customer service experience and strong written and verbal communication skills.

Qualifications

• Standard Customer Service profile; no domain.
• At least 6 months of working experience.

Responsibilities

• Data gathering and analysis of gathered data.
• KYC checks and Enhanced Due Diligence.
• PEP screening and adverse media checks.
• Maintain confidentiality and comply with privacy laws.

Skills

Customer service

Communication

Problem solving

Data privacy

Job description

Accenture is seeking a Customer Service Associate in Quezon City, Philippines. This role focuses on data gathering, KYC checks, and enhanced due diligence to support compliance and client services.

You will work in a Return to Office setup, joining a team that emphasizes accuracy, empathy, and effective problem solving. Candidates should have at least 6 months of customer service experience and strong written and verbal communication skills.