Customer Service Champion — Growth & Impact (Cebu)

Cognizant; Cebu City; On-site; PHP 246,000 - 335,000; Full time

Job summary

Cognizant in Cebu is seeking enthusiastic customer service agents to support our global clients. You will leverage strong communication to resolve inquiries, provide accurate information, and ensure customer satisfaction in a fast-paced environment.

We welcome fresh graduates and those with up to 17 months of BPO voice experience. A willingness to work on-site in Cebu is required, with clear pathways for learning, growth, and advancement within a global team.

Qualifications

• Open to Senior Highschool Graduates or Completed at least 2 years in college.
• Open to Fresh graduates as well
• Applicants with 0 - 17 months BPO voice experience in any account is preferred
• Excellent written and verbal communication skills
• Must be willing to work in Cebu

Skills

Communication skills

Education

Senior High School diploma / 2 years of college

Job description

Cognizant in Cebu is seeking enthusiastic customer service agents to support our global clients. You will leverage strong communication to resolve inquiries, provide accurate information, and ensure customer satisfaction in a fast-paced environment.

We welcome fresh graduates and those with up to 17 months of BPO voice experience. A willingness to work on-site in Cebu is required, with clear pathways for learning, growth, and advancement within a global team.