Customer Service Representative | Competitive Salary + Incentives

Cognizant; Cebu City; On-site; PHP 246,000 - 335,000; Full time

Job summary

Cognizant in Cebu is seeking enthusiastic customer service agents to support our global clients. You will leverage strong communication to resolve inquiries, provide accurate information, and ensure customer satisfaction in a fast-paced environment.

We welcome fresh graduates and those with up to 17 months of BPO voice experience. A willingness to work on-site in Cebu is required, with clear pathways for learning, growth, and advancement within a global team.

Qualifications

• Open to Senior Highschool Graduates or Completed at least 2 years in college.
• Open to Fresh graduates as well
• Applicants with 0 - 17 months BPO voice experience in any account is preferred
• Excellent written and verbal communication skills
• Must be willing to work in Cebu

Skills

Communication skills

Education

Senior High School diploma / 2 years of college

Job description

Cognizant is a global company with over 270,000 associates, serving clients across industries worldwide. We help organizations solve complex challenges and thrive in the digital era. Join us and Be Cognizant!

Who Thrives Here:

• Open to candidates who are Senior Highschool Graduates or Completed at least 2 years in college
• Open to Fresh graduates as well
• Applicants with 0 - 17 months BPO voice experience in any account is preferred
• Excellent written and verbal communication skills
• Must be willing to work in Cebu

Why Join Us?

At Cognizant, we don’t just offer jobs—we build careers that thrive in the digital era.

• Growth That Matters – Clear career paths, continuous learning, and opportunities to move into leadership or specialized roles. You’re not just filling a seat—you’re building a future.
• Support That Empowers – A collaborative culture where your voice is heard, your ideas matter, and your well-being is prioritized through strong benefits and work-life balance.
• Impact That Inspires – Work on global accounts that shape industries, influence millions of users, and give you a sense of purpose beyond the paycheck.

Your future starts here—grow, thrive, and make an impact with Cognizant.