Customer Service Associate in Manila & Pampanga. Salary upto 20k-40k

Recruitify_HR; Makati; Sur place; PHP 279 000 - 390 600; Plein temps

Résumé du poste

A recruitment firm is seeking a customer support representative in Metro Manila, Philippines. The role requires providing exceptional support across various communication channels, resolving inquiries efficiently, and maintaining documentation of customer interactions. Candidates should possess a Bachelor's degree and 2 years of relevant experience. Strong communication skills and a customer-oriented mindset are essential. Join this fast-paced environment to enhance your career in customer service.

Qualifications

• 2 years of experience in a customer support role is required.
• Ability to handle multiple tasks and prioritize effectively is essential.
• Comfortable working in a fast-paced environment.

Responsabilités

• Provide exceptional customer support through various communication channels.
• Resolve customer inquiries and issues in a timely and efficient manner.
• Document interactions and transactions with customers for record-keeping.

Connaissances

Strong communication skills

Customer-oriented mindset

Problem-solving abilities

Formation

Bachelors degree in a relevant field

Description du poste

Description

• Provide exceptional customer support through various communication channels.
• Resolve customer inquiries and issues in a timely and efficient manner.
• Maintain a positive attitude while handling customer complaints.
• Document interactions and transactions with customers for record-keeping.
• Collaborate with team members to improve service delivery.

Requirements

• Educational Qualifications: Bachelors degree in a relevant field.
• Experience Level: 02 years.
• Skills and Competencies: Strong communication skills, both verbal and written.
• Responsibilities and Duties: Ability to handle multiple tasks and prioritize effectively.
• Qualities and Traits: Customer-oriented mindset and problem‑solving abilities.
• Working Conditions: Comfortable working in a fast-paced environment.