Customer Service Agent - Voice & Non-Voice | Flexible Hours

Synlink Recruitment Outsourcing Co. Inc.; Quezon City; On-site; PHP 200,880 - 334,800; Full time

Benefits offered by this job

HMO

Incentives

Flexible hours

Job summary

Synlink Recruitment Outsourcing Co. Inc. in Quezon City is hiring Call Center Agents for Voice and Non-Voice accounts.

No prior BPO experience is required; open to fresh graduates and applicants with or without BPO experience. You will work on-site and on a shifting schedule, with July start dates available. Qualified candidates are K-12/High School graduates with excellent communication and interpersonal skills.

Qualifications

• K-12 or High School graduate (Old Curriculum) required.
• Excellent communication and interpersonal skills.
• Willing to work onsite and on a shifting schedule.
• Open to fresh graduates or applicants with/without BPO experience.

Responsibilities

• Handle customer inquiries via phone, chat, or email in a professional manner.
• Provide accurate information, assistance, and resolution to customer concerns.
• Maintain quality service standards and meet performance targets.
• Follow company policies, procedures, and communication guidelines.
• Document customer interactions and updates in the system accurately.
• Escalate complex issues to the appropriate team when necessary.

Skills

Communication skills

Customer service

Adaptability

Shifting schedule

Education

High School Diploma or equivalent (K-12 / Old Curriculum)

Tools

MS Office

Job description

Synlink Recruitment Outsourcing Co. Inc. in Quezon City is hiring Call Center Agents for Voice and Non-Voice accounts.

No prior BPO experience is required; open to fresh graduates and applicants with or without BPO experience. You will work on-site and on a shifting schedule, with July start dates available. Qualified candidates are K-12/High School graduates with excellent communication and interpersonal skills.