Medical Billing Customer Support Representative

Synlink Recruitment Outsourcing Co. Inc.; Taguig; On-site; PHP 279,000 - 468,720; Full time

Benefits offered by this job

Incentives

HMO

Flexible Hours

Job summary

Synlink Recruitment Outsourcing Co. Inc. in Taguig seeks a Medical Billing Customer Support Representative to handle inquiries about billing, claims, and payments. The role is on-site with 1–3 years of experience and High School diploma or equivalent. Responsibilities include resolving billing discrepancies and explaining processes clearly.

The ideal candidate will maintain confidentiality, demonstrate strong communication skills, and support patients and clients with billing-related questions.

Qualifications

• 1–2 years of experience in Medical Billing, Healthcare RCM, or Customer Support.
• Strong problem-solving and analytical skills.
• Excellent verbal and written communication skills.
• Ability to explain billing concepts clearly and professionally.
• Experience handling sensitive and confidential information.

Responsibilities

• Assist patients and clients with inquiries related to medical billing, claims, payments, and account balances.
• Review billing records and resolve discrepancies in a timely and accurate manner.
• Provide clear explanations of billing processes, charges, insurance coverage, and payment options.

Skills

Medical Billing

Healthcare RCM

Customer Support

Problem-solving

Analytical skills

Verbal communication

Written communication

Explain billing concepts

Confidential information handling

Job description

Medical Billing Customer Support Representative

Synlink Recruitment Outsourcing Co. Inc.

On-site - Taguig 1-3 Yrs Exp High/Senior High School Full-time

Job Description

Employee Recognition and Rewards

• Incentives

Government Mandated Benefits

Insurance Health & Wellness

• HMO

Work-Life Balance

• Flexible Hours

Qualifications:

1–2 years of experience in Medical Billing, Healthcare RCM, or Customer Support

Strong problem-solving and analytical skills

Excellent verbal and written communication skills

Ability to explain billing concepts clearly and professionally

Experience handling sensitive and confidential information

Descriptions:

• Assist patients and clients with inquiries related to medical billing, claims, payments, and account balances.
• Review billing records and resolve discrepancies in a timely and accurate manner.
• Provide clear explanations of billing processes, charges, insurance coverage, and payment options.