Customer Sales Associate at Metro Ayala Cebu

Vision Express Philippines; Cebu City; On-site; PHP 150,000 - 210,000; Full time

Job summary

Vision Express Philippines in Cebu Ayala is seeking an enthusiastic retailer to guide customers in selecting frames and lenses, explain coatings, and drive sales. You will help maintain an inviting store environment and contribute to smooth store operations.

The role combines customer service with optical product knowledge; training will be provided. You will work shifting schedules, including weekends and holidays, at mall hours across assigned store locations as needed.

Qualifications

• Minimum Senior High School graduate or college level.
• At least 6 months of sales or retail experience; background in lifestyle or fashion stores is a plus.
• Friendly, confident, and customer-focused; able to engage customers and create a positive store experience.

Responsibilities

• Assist customers in choosing frames, sunglasses, and lenses.
• Explain lens types, coatings, and product features.
• Achieve sales targets through quality service and sales strategies.
• Support eyewear fitting, adjustments, and after-sales concerns.
• Maintain store displays and assist with inventory.

Skills

Customer service

Sales ability

Communication skills

Education

Senior High School / College level

Tools

POS familiarity

Job description

About the Role

You will help customers find the right eyewear by providing product guidance, assisting with frame and lens options, and supporting overall store operations. This role combines customer service, retail sales, and optical product knowledge.

Key responsibilities

• Assist customers in choosing frames, sunglasses, and lenses.
• Explain lens types, coatings, and product features.
• Achieve sales targets through different sales strategies and quality service.
• Support eyewear fitting, adjustments, and after-sales concerns.
• Maintain store displays and assist with inventory.

Qualifications

• Candidate must be willing to be assigned to Metro Ayala Cebu (Department Store)
• At least Senior High School graduate or College level.
• With at least 6 months of sales or retail experience, including background in selling, cashiering, or customer service; experience in lifestyle or fashion-related stores is an advantage.
• Friendly, confident, and customer-focused; able to engage customers, recommend products and create a positive store experience.
• Willing to learn basic optical product knowledge (training provided), including frames, lenses, coatings, and eyewear care.
• Willing to work shifting schedules, weekends, and holidays, in line with mall operating hours.
• Open to assignment in different store locations based on operational requirements.